Legal

Refund and Cancellation Policy

VoiceDesk is operated by Vanshaj Saxena, an individual based in Ghaziabad, Uttar Pradesh, India ("VoiceDesk", "we"). Orders are processed by our reseller and merchant of record, Dodo Payments, which issues your invoice and any refund to your original payment method. All prices are in US dollars.

Last updated Nov 14, 2026

Full refund within 30 days, for any reason

Every payment, for any product, is refundable in full if you ask within 30 days of the payment date. You don't need to give a reason. After 30 days, refunds can't be processed, so the remedies below don't involve a refund.

RMD Revision Pack ($299, one-time)

We deliver your revised plan and refile sheet by email within 3 business days of receiving your completed questionnaire. If you're unhappy with it, ask for a refund within 30 days of payment.

VoiceDesk Annual ($690/year founding price)

If your 2027 recertification draft isn't delivered by Feb 10, 2027, your next 12 months of VoiceDesk Annual are free: we waive your first renewal charge.

Annual renews automatically each year at the price you joined at, until you cancel. Founding customers who order by Dec 15, 2026 keep $690/year for as long as they stay subscribed; later orders renew at the list price, currently $990/year. You can cancel any time from the link in your receipt email (the Dodo Payments customer portal) or by emailing us at least 48 hours before the renewal date. Cancellation stops the next charge, and you keep access until the end of the paid year. Apart from the 30-day refund and any refund required by law, we don't refund unused time on a subscription period.

RMD Revision Pack + Annual ($890, one-time)

Refundable in full within 30 days of payment. If your 2027 recertification draft isn't delivered by Feb 10, 2027, the following 12 months of VoiceDesk Annual are free. The bundle is a one-time payment and does not renew automatically.

What we can't refund for

We prepare drafts. You review, sign and file them with the FCC. We don't promise any FCC decision, so an FCC outcome isn't by itself grounds for a refund. Delays caused by a late or incomplete questionnaire extend our delivery dates by the same amount.

How to request a refund

Email [email protected] from the address you used to buy, with your order number. We reply within 2 business days, and approved refunds usually reach you within 5–10 business days. See also our Terms.