Terms

Who you're contracting with

VoiceDesk is operated by Vanshaj Saxena, an individual (sole proprietor) at UGF-1, ED-75, Avantika 2, Ghaziabad, Uttar Pradesh 201002, India. Contact: [email protected].

What VoiceDesk is, and its limits

VoiceDesk is software that generates documents and monitoring alerts from public FCC records and the information you provide. It is not a law firm and does not provide legal advice. You are responsible for reviewing, signing and submitting your filings and for the accuracy of what you submit. VoiceDesk is not affiliated with the FCC, and no outcome from the FCC is promised. We never file on your behalf and never ask for your FCC credentials.

Payments

Our order process is conducted by our online reseller Dodo Payments, which is the merchant of record for all orders. It handles billing, tax, invoices and refunds, and its buyer terms also apply to your purchase. All prices are in US dollars; sales tax or VAT, where it applies, is added at checkout.

What you get and how

Documents are delivered as PDF and spreadsheet files by email. Monitoring alerts and deadline reminders are sent by email.

• RMD Revision Pack ($299, one-time): a regenerated robocall mitigation plan and a field-by-field refile sheet, delivered within 3 business days of receiving your completed questionnaire.
• VoiceDesk Annual ($690/year founding price for orders before Dec 15, 2026; list $990/year): drafts of your 2027 RMD recertification and CPNI certificate, delivered by Feb 10, 2027; nightly monitoring of your listing and your carriers' listings; a deadline calendar; and 2 change updates, for 12 months.
• RMD Revision Pack + Annual ($890, one-time): the RMD Revision Pack plus the first 12 months of VoiceDesk Annual.

Monitoring checks public listings nightly on a best-effort basis; alerts may be delayed if FCC systems are unavailable.

Subscriptions

VoiceDesk Annual renews automatically every 12 months at the price you joined at, until you cancel. Founding customers who order by Dec 15, 2026 keep $690/year for as long as they stay subscribed; later orders renew at the list price, currently $990/year. Cancel any time before renewal and you won't be charged again. The RMD Revision Pack + Annual is a one-time payment and does not renew automatically. See the Refund and Cancellation Policy.

Refunds

Every payment is refundable in full within 30 days of the payment date, for any reason; refunds can't be processed after that. If your recertification draft isn't delivered by Feb 10, 2027, your next 12 months of VoiceDesk Annual are free. The Refund and Cancellation Policy has the full terms.

Liability

Liability is limited to the amount you paid in the previous 12 months.

Governing law

These terms are governed by the laws of India, without limiting any consumer rights you have where you live.